Streamyx bitch

Today's bitch is abt Streamyx. I was reading Effendi Hashim's article on Sunday (who I bumped in 1 U last week, but the f*cker damn lan sii one... KNNECCB!) where he complained abt Streamyx... and I have the same bitch..

At least my connection doesn't drop that often.. but what I cannot tahan is their tech support. Everytime streamyx is down, when I call them, this is the usual conversation:

Them: "Hallo, thank you for calling TM Net"

Me: "Hallo, My name is Mr. Pap. Kari Pap. My user name is karipap and I think Streamyx is down in Sungai Bamboo"

Them: "OK, can I ask you for your name and user id"

Me: "What the.. didn't I just say it when I picked up the fone? Anyway..."

Them: "Canot konek isit? Can I ask you to dis konek your modem, konek again and Try"

Me: "Done"

Them: "Can I ask you to dis konek your telephone wire, konek again and try?"

Me: "Done"

Them: "You ada bypass filter ah?"

Me: "Ada"

Them: "Can dis konek filter, put itu wire direk to modem?"

Me: "done"

Them: "Like that ah. I jot down your details and get technician call u bek, can?"

The thing that pisses me off is more often than not this is NOT a freaking wire problem or a modem problem or a bypass filter problem. CCB.. you think these things so easy koyak ah? YOUR PROBLEM LAH! Come on Streamyx!